Attendance & Coverage Visibility Tool

Situation

Break, lunch, and coverage tracking was manual. Managers relied on memory or paper logs, which created delayed response to compliance risk and staffing gaps.

System Built

I added an attendance and coverage module to the performance platform:

• One-tap break and lunch timers
• Compliance alert states for approaching or overdue events
• Live floor coverage status board
• Scheduled versus actual overlay for staffing visibility
• Historical event log for compliance auditing

Technical Design

• Firebase Realtime Database to synchronize timer state across devices
• Server-side timestamps to avoid clock drift
• Mobile-first controls with large touch targets for floor use
• Shared visual state model with the broader dashboard system

Operational Change

Managers gained immediate awareness of staffing risk and compliance status. Response moved from late detection to proactive intervention during active shifts.

Results

• Improved break and lunch compliance consistency
• Reduced unnoticed coverage gaps
• Replaced paper tracking with searchable digital records
• Faster manager response during high-traffic periods

Artifacts

• Related product: /products/dash-performance-dashboard/
• Supporting proof links: / -> Proof Spine

Role Scope

I identified the operational pain point, designed the module, implemented the solution, and drove rollout in active store workflows.