Team Engagement & Gamified Performance
Designed and built a gamification system with team challenges, live leaderboards, and performance streaks that transformed accountability from top-down management into peer-driven engagement.
Higher
Engagement
Team-Wide
Participation
Ongoing
Competitions
Peer-Driven
Accountability
Situation
Performance management felt top-down and compliance-oriented. Associates had limited visibility into progress and little shared motivation around team goals.
System Built
I built a challenge and engagement engine connected to performance data:
- Team challenge setup and scheduling
- Live leaderboards with podium presentation
- Power-hour sprint competitions
- Streak tracking and milestone recognition
- Achievement mechanics tied to measurable targets
Technical Design
- Real-time leaderboard updates using shared state patterns
- Ranking logic with tie-handling and progress deltas
- Mobile-aware UI for quick checks on floor devices
- Animation and interaction cues built for huddle displays
Operational Change
Accountability shifted from manager reminders to peer-visible progress. Teams began using challenge state as a daily rhythm for focus and recognition.
Results
- Increased participation in tracked performance initiatives
- Stronger peer-driven motivation and accountability
- More consistent challenge adoption across shifts
- Positive shift in team ownership of KPI outcomes
Artifacts
- Product page:
/products/market-challenge-tracker/ - Related platform:
/products/dash-performance-dashboard/
Role Scope
I owned concept, design, implementation, and rollout. Behavioral outcomes were team-level, with product and operating model design led by me.